FAQ's - Recovery Unplugged Texas - Drug Treatment Austin

FREQUENTLY ASKED QUESTIONS

Helping You Make an Informed Decision

Recovery Unplugged recognizes that patients have many questions when choosing a substance abuse treatment facility, and we’re determined to help guide your decision-making process by providing you with as much information as possible.

1. DO YOU ACCEPT INSURANCE?

Recovery Unplugged works with most major insurance companies, including Blue Cross Blue Shield, United Healthcare and more. Our verification team is available to run a confidential check on your specific benefits for substance abuse, so that families and individuals are thoroughly aware of potential out of pocket costs to them before entering treatment.

2. HOW LONG IS TREATMENT?

The length of treatment depends on the progress one makes during the therapy sessions they receive while in treatment and the work they do with their counselor to develop an aftercare plan upon completing treatment. Generally speaking, however, the process lasts anywhere between 28-45 days.

3. DO YOU OFFER OUTPATIENT TREATMENT?

Recovery Unplugged has its own intensive outpatient program. Often times, clients whom complete the inpatient portion of our program make the transition into this phase of treatment. However, individuals can also move directly into the intensive outpatient setting under the proper circumstances.

4. CAN I SEE MY FAMILY DURING TREATMENT?

Addiction is often a family disease, so while the patient recovers from addiction, so too does the family unit as a whole. Recovery Unplugged encourages family members to be active in their loved ones’ recovery. So yes, under the guidance and direction of a counselor, family sessions and visits are allowed.

5. WHAT TYPES OF TREATMENT DO YOU OFFER?

Recovery Unplugged offers all levels of treatment. We offer inpatient, outpatient PHP (partial hospitalization), IOP (intensive outpatient), aftercare, which includes individual sessions with a counselor.

6. DO YOU OFFER DETOX ON PREMISES?

Recovery Unplugged Texas offers onsite medically supervised detoxification. Programs are administered by our team of addiction-trained doctors and nurses. Detox is usually the first step in our treatment process, and is critical in helping our patients gain the strength and energy to start the rest of their treatment.

7. HOW DO YOU USE MUSIC IN TREATMENT?

Music is the purest form of communication there is. It can be a time machine, open us up, and keep us in the present moment. Recovery Unplugged uses music to allow our clients to obtain the most meaningful change they can achieve while in treatment by keeping them present and allowing them to explore their underlying issues that manifested themselves in the addiction to whatever substance they were struggling with in the first place. We do things like open-mic groups, live performance groups, and
use music during therapy sessions to help everyone let their guard down to achieve the most meaningful change.

8. DO YOU OFFER MEDICATION-ASSISTED TREATMENT?

While the goal of substance abuse facilities is to remove all drugs from an individual’s lifestyle, we understand that some medications are necessary for an individual’s well-being. Anxiety medications and depression medications can sometimes be used to help stabilize clients to ensure they are comfortable and at ease during treatment. No narcotic medications are allowed or prescribed by the doctors at our facility. We do, however, offer Vivitrol therapy for eligible patients.

9. WHAT ARE YOUR RESIDENCES LIKE?

Our facility is located on a two-acre property in the vibrant and bustling city of Austin. In addition to beautifully appointed, semi-private rooms with flat-screen televisions in every unit, our residences offer a variety of amenities, including beautifully landscaped grounds, gym access, freshly prepared meals, state-of-the-art recording studio, doctors on staff and 24-hour security.

10. WILL MY PRIVACY AND SAFETY BE RESPECTED?

Whenever an individual enters substance abuse treatment, they are protected by HIPPA law. This protects clients’ personal information, including their medical expenses, clinical notes and their treatment status. Upon admission, clients will sign a release of information form for the family members that they see as fit to be a part of their recovery and obtain updates on their progress as needed.

HERE TO HELP WITH WHATEVER YOU NEED

While we have made every effort to include all pertinent information on this list, we recognize that each and every patient, as well as their loved ones, may have their own unique questions. Our experienced, qualified and friendly admissions representatives and intake specialists will be happy to resolve any additional concerns you may have. Recovery Unplugged Texas understands that, even though you may have decided to seek treatment, this can still be a difficult and confusing time. We want out patients to be fully informed and comfortable prior to their admission into treatment. We look forward to helping you take this first step.